Question 1

What is aging in place?

Accepted Answer

Aging in place means staying in your own home safely and comfortably as you get older, instead of moving to assisted living. It usually involves a mix of home modifications, supportive equipment, and outside help — with the goal of keeping your independence and your routine.

Question 2

What does CAPS certified mean?

Accepted Answer

CAPS stands for Certified Aging-in-Place Specialist, a designation from the National Association of Home Builders. It means the professional has been trained specifically in the home modifications, design strategies, and common needs of older adults and people with mobility changes — not just general remodeling.

Question 3

Do I need a permit for a ramp?

Accepted Answer

It depends on your municipality, the ramp type, and whether it's permanent. Permanent structures often require a permit and inspection, while portable and some modular ramps typically do not. We handle permitting where it applies as part of the project — contact us for details on your specific address.

Question 4

How long does a typical bathroom remodel take?

Accepted Answer

As a general industry range, a full accessible bathroom remodel usually takes a few weeks from demolition to finish, depending on scope, plumbing changes, and material lead times. Smaller changes like a barrier-free shower swap or grab bar installation are much faster. We'll give you a realistic schedule for your project before work begins.

Question 5

Do you serve my area?

Accepted Answer

We serve Greenville and the surrounding Upstate South Carolina communities, including Greer, Simpsonville, Mauldin, Taylors, Travelers Rest, Five Forks, Fountain Inn and Berea. If you're nearby and unsure, just ask.

Question 6

How do I know which modifications my home actually needs?

Accepted Answer

That's what a home accessibility and safety assessment is for. Our CAPS-certified specialist walks your home room by room and looks at how you actually move through it. Depending on the level of assessment you choose, recommendations can range from an on-site consultation to a prioritized written report — so you can address the most important items first.

Question 7

Can grab bars be installed into drywall alone?

Accepted Answer

Drywall alone isn't an appropriate anchor for a support bar. Mounting should be selected for the wall construction and intended use — that may mean solid blocking or framing, or a properly selected engineered fastening system. Towel bars and suction-cup bars should not be relied on for support.

Question 8

Can you work with my occupational therapist or physical therapist?

Accepted Answer

Yes. We regularly coordinate with a client's OT, PT, or care team so the modifications match the clinical recommendations they've already made.

Question 9

What does a project cost?

Accepted Answer

Costs vary widely with scope, home structure, and materials, so we don't publish pricing. We'll walk your home, talk through options at different levels, and give you a written quote — contact us for details.

Question 10

Do you offer financing?

Accepted Answer

Yes, financing is available. Contact us and we'll go over the options.

Question 11

What kind of warranty or coverage do you offer?

Accepted Answer

We install manufacturer-supported products and stand behind our workmanship. Specific coverage depends on the product and the scope of work, so contact us for details on your project.

Question 12

How do I get started?

Accepted Answer

Reach out through our Get Started page or give us a call. We'll set up a no-obligation conversation and, when you're ready, schedule an in-home safety assessment.

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